HomeNetworks & Wifi › Why wifi is slow

Wifi router on a wooden table

Why your home wifi is slow and how to fix it

Updated in 2026 · 5 minute read

If pages take a while to load or the video keeps cutting out, it's not always your provider's fault. In many cases the problem is with the router itself or how it's set up, and it can be fixed in a few minutes. Here we go through the most frequent causes and how to fix them one by one.

In this article:

  1. Restart the router
  2. Check how many devices are connected
  3. Place the router in a central, elevated spot
  4. Switch from the 2.4 GHz band to 5 GHz
  5. Update the router's firmware
  6. Check whether the problem is with your provider

1. Restart the router

This is the first step, and the one that fixes the most problems at once. Turn off the router, wait about 30 seconds, and turn it back on. This clears temporary memory glitches and resets the connection with your provider from scratch. It might seem minor, but it solves a large share of sudden speed drops.

2. Check how many devices are connected

Every phone, tablet, smart TV, or console connected to your wifi uses up part of the available bandwidth. If there are a lot of devices connected at once at home, especially if one of them is streaming high-quality video or doing a heavy download, it's normal for everyone else to notice the connection getting slower.

3. Place the router in a central, elevated spot

The router's position matters much more than it seems. Place it in a central spot in your home and somewhat elevated (on a shelf, for example), and avoid:

4. Switch from the 2.4 GHz band to 5 GHz

If your router is dual-band, it probably broadcasts on both 2.4 GHz and 5 GHz. The 5 GHz band offers considerably more speed, although it has somewhat less range. If you're close to the router, connect to the 5 GHz network to notice a clear improvement in speed.

5. Update the router's firmware

Firmware is the router's internal software, and updates usually fix bugs that affect performance. You can check whether an update is available from the router's own configuration page (usually accessed by typing its IP address into your browser) or from your provider's app if they gave you one.

6. Check whether the problem is with your provider

If you've tried everything above and it's still slow, the problem might not be the wifi but the speed you're actually getting from your provider. To check this:

  1. Connect a computer directly to the router with a network cable (not over wifi).
  2. Run a speed test with any online speed meter.
  3. Compare the result with the speed you're paying for.
Important: if the speed over cable is also low, the problem is with the line or the contracted service, not your home wifi. In that case, it's best to contact your provider.
Espacio publicitario (Google AdSense)

Frequently asked questions

What's the difference between the 2.4 GHz band and the 5 GHz band?

The 2.4 GHz band reaches further and passes through walls better, but it's slower and suffers more interference. The 5 GHz band is faster but has less range, ideal for rooms close to the router.

How often should I restart the router?

There's no fixed schedule, but if you notice the connection getting worse over time, restarting it once a week or whenever it feels slow usually fixes most performance dips.

Does a wifi extender fix the slowness?

An extender mainly helps when the problem is coverage in areas far from the router, but it won't fix slowness caused by a low contracted speed or by too many connected devices saturating the network.

You might also like

Have questions about this article?

Leave them in the comments and we'll help you out. To comment you need to sign up (with email, Google, or Facebook). Comments only load if you accept cookies.